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Terms of Service

Last updated: September 29, 2025

Introduction

Welcome to StokOps ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website and mobile application ("Service"). By using our Service, you agree to these Terms. If you do not agree with any part of these Terms, you must not use our Service.

1. Use of Our Service

Our Service is provided to help you manage and track your inventory. You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Engage in any illegal activity through our Service.
  • Violate any applicable laws or regulations.
  • Interfere with or disrupt the Service's operation or network.
  • Attempt to gain unauthorized access to our systems or accounts.

2. Account Registration

To access certain features of our Service, you may need to register an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.

3. Payments and Billing

Some features of our Service may require payment. If you subscribe to any paid features, you agree to provide accurate payment information. All payments are processed through a third-party payment provider, and we do not store your payment details. You are responsible for paying any applicable fees and taxes for the use of our Service.

4. Privacy Policy

Your privacy is important to us. By using our Service, you agree to the collection, use, and sharing of your personal data as described in our Privacy Policy.

5. User Content

By using our Service, you may upload, store, or share content (such as inventory data, images, etc.). You retain ownership of the content you upload but grant us a worldwide, royalty-free, and non-exclusive license to use, store, and display your content as necessary to provide the Service. You are solely responsible for the content you upload, and you must ensure it complies with applicable laws.

6. Intellectual Property

All content, software, features, and branding on our Service, including logos, trademarks, and code, are the intellectual property of StokOps or its licensors. You may not copy, modify, distribute, or reverse engineer any part of the Service without our express written consent.

7. Data Ownership

You retain full ownership of your inventory data and any other content you upload. However, you grant us a limited license to use your data solely for providing and improving our Service.

8. Third-Party Services

Our Service may integrate or link to third-party services. We are not responsible for the content, privacy practices, or reliability of those third-party services. Your use of such services is at your own risk.

9. Subscription and Cancellation

Subscriptions automatically renew unless canceled before the end of the current billing cycle. You may cancel your subscription at any time from your account dashboard. Access will continue until the end of the paid period.

10. Refund Policy

We may issue refunds in certain cases, such as accidental billing or technical failures. To request a refund, please contact our support team at support@stokOps.com.

11. Service Availability and Maintenance

We aim for high availability but cannot guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect service availability.

12. Beta Features Disclaimer

Some features may be released in beta and may not function as expected. Use of beta features is optional and at your own risk.

13. Termination

We may suspend or terminate your account if you violate these Terms or for any other reason, at our sole discretion. You may also terminate your account at any time by contacting us. Upon termination, you may lose access to your account and all data associated with it.

14. Disclaimers and Limitations of Liability

Our Service is provided "as is" and "as available." We do not guarantee that our Service will be error-free, secure, or always available. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of our Service.

15. Indemnification

You agree to indemnify and hold harmless StokOps, its affiliates, and its employees from any claim, loss, liability, or expense (including legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.

16. Force Majeure

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, acts of war, pandemics, or internet outages.

17. Governing Law

These Terms will be governed by and construed in accordance with the laws of Nigeria. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Abuja, Nigeria.

18. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and StokOps regarding the use of our Service, superseding any prior agreements or understandings.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised version on this page and update the "Last Updated" date. We encourage you to review these Terms periodically to stay informed of any changes.

20. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: support@stokOps.com

Address: John Dyegh Close, Gwarimpa, Abuja, Nigeria

21. Administrative Access

To ensure the proper functioning of our Service and to assist with account-related issues, authorized StokOps support personnel may access your account when reasonably necessary. This access is strictly controlled, logged, and only used to resolve technical problems, investigate security incidents, or ensure compliance with our Terms.